Privacy PolicyIntroductionThis Privacy Policy describes how and its affiliates (collectively ” APISMART INDIA PRIVATE LIMITED, we, our, us”) collect, use, share, protect or otherwise process your information/personal data through our website floriknaturals.com(hereinafter referred to as Platform).Please note that you may be able to browse certain sections of the Platform without registering with us.We do not offer any product/service under this Platform outside India and your personal data willprimarily be stored and processed in India. By visiting this Platform, providing your information oravailing any product/service offered on the Platform, you expressly agree to be bound by the terms andconditions of this Privacy Policy, the Terms of Use and the applicable service/product terms andconditions, and agree to be governed by the laws of India including but not limited to the laws applicableto data protection and privacy. If you do not agree please do not use or access our Platform.Collection-We collect your personal data when you use our Platform, services or otherwise interact withus during the course of our relationship.and related information provided from time to time. Some of theinformation that we may collect includes but is not limited to personal data / information provided to usduring sign-up/registering or using our Platform such as name, date of birth, address, telephone/mobilenumber, email IDand/or any such information shared as proof of identity or address. Some of thesensitive personal data may be collected with your consent, such as your bank account or credit or debitcard or other payment instrument information or biometric information such as your facial features orphysiological information (in order to enable use of certain features when opted for, available on thePlatform) etc all of the above being in accordance with applicable law(s) You always have the option tonot provide information, by choosing not to use a particular service or feature on the Platform. We maytrack your behaviour, preferences, and other information that you choose to provide on our Platform.This information is compiled and analysed on an aggregated basis. We will also collect your informationrelated to your transactions on Platform and such third-party business partner platforms. When such athird-party business partner collects your personal data directly from you, you will be governed by theirprivacy policies. We shall not be responsible for the third-party business partner’s privacy practices orthe content of their privacy policies, and we request you to read their privacy policies prior to disclosingany information. If you receive an email, a call from a person/association claiming to be APISMART INDIA PRIVATE LIMITED seeking any personal data like debit/credit card PIN, net-banking or mobile bankingpassword, we request you to never provide such information. If you have already revealed suchinformation, report it immediately to an appropriate law enforcement agency.Usage- We use personal data to provide the services you request. To the extent we use your personal datato market to you, we will provide you the ability to opt-out of such uses. We use your personal data toassist sellers and business partners in handling and fulfilling orders; enhancing customer experience; toresolve disputes; troubleshoot problems; inform you about online and offline offers, products, services,and updates; customise your experience; detect and protect us against error, fraud and other criminalactivity; enforce our terms and conditions; conduct marketing research, analysis and surveys; and asotherwise described to you at the time of collection of information. You understand that your access tothese products/services may be affected in the event permission is not provided to us.Sharing- We may share your personal data internally within our group entities, our other corporateentities, and affiliates to provide you access to the services and products offered by them. These entitiesand affiliates may market to you as a result of such sharing unless you explicitly opt-out. We maydisclose personal data to third parties such as sellers, business partners, third party service providersincluding logistics partners, prepaid payment instrument issuers, third-party reward programs and otherpayment opted by you. These disclosure may be required for us to provide you access to our services andproducts offered to you, to comply with our legal obligations, to enforce our user agreement, to facilitateour marketing and advertising activities, to prevent, detect, mitigate, and investigate fraudulent or illegalactivities related to our services. We may disclose personal and sensitive personal data to governmentagencies or other authorised law enforcement agencies if required to do so by law or in the good faithbelief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legalprocess. We may disclose personal data to law enforcement offices, third party rights owners, or others inthe good faith belief that such disclosure is reasonably necessary to: enforce our Terms of Use or PrivacyPolicy; respond to claims that an advertisement, posting or other content violates the rights of a thirdparty; or protect the rights, property or personal safety of our users or the general public.Security Precautions- To protect your personal data from unauthorised access or disclosure, loss ormisuse we adopt reasonable security practices and procedures. Once your information is in ourpossession or whenever you access your account information, we adhere to our security guidelines toprotect it against unauthorised access and offer the use of a secure server. However, the transmission ofinformation is not completely secure for reasons beyond our control. By using the Platform, the usersaccept the security implications of data transmission over the internet and the World Wide Web whichcannot always be guaranteed as completely secure, and therefore, there would always remain certaininherent risks regarding use of the Platform. Users are responsible for ensuring the protection of loginand password records for their account.Data Deletion and Retention- You have an option to delete your account by visiting your profile andsettings on our Platform , this action would result in you losing all information related to your account.You may also write to us at the contact information provided below to assist you with these requests. Wemay in event of any pending grievance, claims, pending shipments or any other services we may refuseor delay deletion of the account. Once the account is deleted, you will lose access to the account. Weretain your personal data information for a period no longer than is required for the purpose for which itwas collected or as required under any applicable law. However, we may retain data related to you if webelieve it may be necessary to prevent fraud or future abuse or for other legitimate purposes. We maycontinue to retain your data in anonymised form for analytical and research purposes.Your Rights- You may access, rectify, and update your personal data directly through the functionalitiesprovided on the Platform.Consent- By visiting our Platform or by providing your information, you consent to the collection, use,storage, disclosure and otherwise processing of your information on the Platform in accordance with thisPrivacy Policy. If you disclose to us any personal data relating to other people, you represent that youhave the authority to do so and permit us to use the information in accordance with this Privacy Policy.You, while providing your personal data over the Platform or any partner platforms or establishments,consent to us (including our other corporate entities, affiliates, lending partners, technology partners,marketing channels, business partners and other third parties) to contact you through SMS, instantmessaging apps, call and/or e-mail for the purposes specified in this Privacy Policy. You have an optionto withdraw your consent that you have already provided by writing to the Grievance Officer at thecontact information provided below. Please mention “Withdrawal of consent for processing personaldata” in your subject line of your communication. We may verify such requests before acting on ourrequest. However, please note that your withdrawal of consent will not be retrospective and will be inaccordance with the Terms of Use, this Privacy Policy, and applicable laws. In the event you withdrawconsent given to us under this Privacy Policy, we reserve the right to restrict or deny the provision of ourservices for which we consider such information to be necessary.Changes to this Privacy Policy- Please check our Privacy Policy periodically for changes. We mayupdate this Privacy Policy to reflect changes to our information practices. We may alert / notify youabout the significant changes to the Privacy Policy, in the manner as may be required under applicablelaws
